Thank you for buying our courses. We want to make sure that our users have a rewarding experience while they are discovering information, assessing, and purchasing our training courses.
As with any online purchase experience, the below are the terms and conditions that govern the Refund Policy. When you buy a training course on the Abrams University website you agree to our Privacy Policy, Terms of Use and the points below.
Refund requests for online self-paced courses must be received in writing or via e-mail by Abrams University within seven (7) business days of the date of purchase. A 5% administration fee will be deducted. No refunds will be issued more than seven (7) business days after the date of purchase. Students requesting a refund after the seven-day refund period may receive a credit equal to the dollar amount of the original purchase to use toward the purchase of a future course. No refunds or credits will be issued if a student has logged into the course. No refunds or credits will be issued after one (1) year from the date of purchase. All credits must be used within 12 months.
Refund requests for online instructor-led courses must be received in writing or via e-mail by Abrams University within seven (7) business days of the date of registration AND a minimum of three (3) business days prior to the course start date. After the seven-day refund period or less than three (3) business days prior to the start date, students will be given a credit equal to the dollar amount of the original purchase to use toward the purchase of a future course. No refunds or credits will be issued if a student has logged into the course. No refunds or credits will be issued after one year from the date of purchase. All credits must be used within 12 months.
Note: All refunds will be processed within 30 days of receipt of the refund request.